Digital Reality Print Limited Training
Excellent Customer Service is the lifeline of any business. This was the theme of our Training program with the Customer Facing staff of Digitalreality Print Limited. We talked about the drivers of great customer service, current trends, communication with customers, understanding and meeting their expectations as well as managing complaints for value. It was a 2 day program packed with lots of learning experiences delivered through videos, exercises, case studies, practical examples. It was great facilitating the Training- great people, with lots of zeal. We believe we were able to fan that zeal so that it can be better channeled to delighting customers enough to positively affect the bottom line. That is what value creation is all about.
