Email:, Tel: +2348032012458

CPPL Monthly Training


Training is essential to increase employee capacity to enable the achievement of organizational goals and objectives. It ensures employee effectiveness and efficiency especially when it is customized to fit organizational needs. The CPPL Monthly Training Program is developed with this in mind.


  • Winning Strategies For Business Success In 2019


  • Understanding marketing and the planning process
  • The sales pitch that produces results
  • Managing customers to keep them
  • Managing projects to ensure excellent delivery


  • Understand how to leverage marketing and the planning process to create value
  • Understand how to apply effective selling skills achieve sales targets – Sales pitches that deliver results.
  • Understand how to deliver excellent customer service that enables strategic acquisition, growth and retention of your customers / clients
  • Understand how to leverage project management principles to deliver consistent value to your customers / clients.

 Who is the training for?

  • Business owners who need to fortify their commercial activities by harnessing Marketing, Sales, Customer Service and Project Management skills
  • Marketing, Sales, Customer Service Officers who wish to hone their skills,
    • Last Friday of every month
      • People whose jobs involve managing projects.



    • 8am-6pm


    • N50,000 per participant exclusive of VAT. This covers facilitation, tea, lunch, stationary, certificates and course materials.

    Canton Concourse, 12 Landbridge Avenue, Oniru Estate, Victoria Island, Lagos.

    For enquiries, send a mail to or call Chinwe Kalu on 234 803 201 2458 or Jide on 234 813 653 1023.  You can also visit to get a feel of past editions of the program.

    Chinwe Kalu
    Chief Operating Officer / Head of Training & Capabilities Development

    Customer Passion Point Limited

    10A Femi Okunnu Estate, Phase 2

    Lekki, Lagos, Nigeria

    T: +234 803 201 2458


    ….creating value through consumer insight