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CPPL Blog

10 Feb

Business Quotes

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Customer service represents the heart of a brand in the hearts of its customers –Kate Nasser. CPPL Monthly Training will provide your customer facing officer all they need to play this role. Visit www.cppl.com.ng/february-monthly-training-program/

EFFECTIVE BUSINESS WRITING & COMMUNICATION SKILLS PROGRAM

Businesses need to communicate all the time with customers and other stakeholders, to succeed….

February 6, 2019

The year is still young. A lot of organisations have started on a new…

February 6, 2019

From Strategy to Execution

The year is still young. A lot of organisations have started on a new…

February 5, 2019

Succeeding in Business in 2019? What do you need to do?

The race with time has already started. We are already in the 3rd week…

January 21, 2019

We Are Hiring!

Do you have excellent communication and interpersonal skills, as well as commercial awareness and…

January 3, 2019

CPPL Enabling The Beauty Services Sector

In Nigeria, there are no figures to the failure rates of businesses in the…

November 30, 2018

CPPL Facilitates Women Empowerment

Statistics, according to Bloomberg, show that 8 out of 10 entrepreneurs who start businesses…

November 30, 2018

2018, A Pregnant Year

A New Year tends to give people in all spheres of life some kind…

January 3, 2018

CPPL In Retrospect, 2017 – Chinwe Kalu

The year is almost over with just a few days to go. Most organizations…

December 29, 2017

Service Excellence Part 3 – Chinwe Kalu

Service excellence takes customer service a notch higher. It really is about the customer…

December 10, 2017

Service Excellence Part 2 – Chinwe Kalu

One very important thread that must run through every business DNA is the understanding…

November 30, 2017

Customer Excellence Part 1

Taking customer service to the level of service excellence places a huge demand on…

November 27, 2017

CPPL, Equipping Small Business Owners / Entrepreneur With Right Business Skills

November 22nd, Lagos – Nigeria: Many small business owners/Entrepreneurs do not have the full…

November 22, 2017

Business Strategies For Growth & Profitability – October Edition is Here

In recent times, business turn-out and revenue has reduced drastically, so many businesses are…

October 20, 2017

We Are A Firm Of Value Creation Consultants

CPPL is customer-centric value creation consultancy firm offering trade marketing and training solutions in…

October 12, 2017

We Are Recruiting!!

Our client, a leading and high performance organization in the real estate industry is…

August 18, 2017

You Determine Your Success In Business & Career

I am always excited when I have an opportunity to discuss any of our…

July 31, 2017

Channel Management & Sustainable Business Growth

How important is channel management in today’s business? I had a rare opportunity of…

July 31, 2017

Don’t Just Succeed, Dominate

This is an excerpt from a speech I made at a sales conference recently. It…

July 31, 2017

Want To Learn Strategies For Growth & Profitability?

Let me welcome you to the month of February, the second month of the…

February 14, 2017

Thank you very much Sir and I want you to know that you're one of the most impactful personality I've met. Since my company started training with CPPL, value creation has been enormously increased and that is why the CEO has almost made it compulsory for every staff to attend your training.

Gideon

Customer Passion Point Ltd, is a sure place to go for continuous improvement, development of employees and the Organisational growth at large. The professional assistance and excellent courses is what makes them unique from any other private learning institute. Their faculty members are very informative alongside the resource materials that was provided during their training programmes. Besides, we actually conducted a feedback survey alongside observation on the job performance and other various criteria and we discovered that there was a tremendous improvement in our employees communication skills, business growth and improved customer satisfaction. In a nut shell, we would definitely recommend CPPL training institute for every organisation

Adaobi Egesi, HR Manager, Prime & Hills Energy Services Ltd.

I nominated a team member for one of the editions of CPPL Effective Business Writing & Communication Skills program and the post training results have been astounding. The team member's written and oral communication improved dramatically and productivity was enhanced significantly. The training has proven to be well worth the investment. I fully recommend this program for people who want to enhance their skills or those of their team members.

Mrs. Rolayo Akhibge, VP, FCMB Limited.

I find the CPPL monthly training a vital camp for reawakening the ethos of a growing SME like ours. I have been privileged to attend with a few of my departmental heads and the impact on our operations has been tangible. I absolutely recommend it for the discerning organisation. Kudos to the CPPL team

Osato Osawaye, Head of Practice at Osato Osawaye & Co.

What an awesome pleasure to be a part of the last CPPL training. I certainly have been putting a lot of the gained insights into work and already secured three presentations for my company