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CPPL Blog

10 Feb

Business Quotes

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Customer service represents the heart of a brand in the hearts of its customers –Kate Nasser. CPPL Monthly Training will provide your customer facing officer all they need to play this role. Visit www.cppl.com.ng/february-monthly-training-program/

The Nigerian International Secondary Schools’ Fair, London-2019 Edition.

The Nigerian immigrant community in the UK is a thriving one. “According to statistics…

April 25, 2019

Winning Strategies For Business Growth & Profitability – April, 2019 Edition

In an economy that is slowly coming out of the throes of depression, doing…

April 23, 2019

Special Easter Greetings

Happy Easter Celebrations from all of us at Customer Passion Points Limited (CPPL), Lagosm…

April 22, 2019

April, 2019 Edition of CPPL Training Program themed ‘Winning Strategies For Business Growth’

Business growth and profitability do not just happen. They are results of good strategies…

April 22, 2019

WINNING STRATEGIES FOR BUSINESS GROWTH IN 2019

It is common knowledge that business in Nigeria can be tough. Even in Western…

April 4, 2019

WINNING STRATEGIES FOR BUSINESS GROWTH IN 2019

It is common knowledge that business in Nigeria can be tough. Even in Western…

April 3, 2019

CPPL Value Proposition Survey

Dear Partners & Friends,
Compliments of the season.
Customer Passion Point Limited (CPPL) is a value…

March 11, 2019

CPPL Monthly Training Program-Winning Strategies for Business Success in 2019

This training is essential to increase employee capacity to support and achieve organizational goals…

March 6, 2019

CPPL Business Writing & Communication Skills Training – Thank You For Attending

It was an exciting time learning and honing our skills at the CPPL Business…

February 23, 2019

EFFECTIVE BUSINESS WRITING & COMMUNICATION SKILLS PROGRAM

Businesses need to communicate all the time with customers and other stakeholders, to succeed….

February 6, 2019

The year is still young. A lot of organisations have started on a new…

February 6, 2019

From Strategy to Execution

The year is still young. A lot of organisations have started on a new…

February 5, 2019

Succeeding in Business in 2019? What do you need to do?

The race with time has already started. We are already in the 3rd week…

January 21, 2019

We Are Hiring!

Do you have excellent communication and interpersonal skills, as well as commercial awareness and…

January 3, 2019

CPPL Enabling The Beauty Services Sector

In Nigeria, there are no figures to the failure rates of businesses in the…

November 30, 2018

CPPL Facilitates Women Empowerment

Statistics, according to Bloomberg, show that 8 out of 10 entrepreneurs who start businesses…

November 30, 2018

2018, A Pregnant Year

A New Year tends to give people in all spheres of life some kind…

January 3, 2018

CPPL In Retrospect, 2017 – Chinwe Kalu

The year is almost over with just a few days to go. Most organizations…

December 29, 2017

Service Excellence Part 3 – Chinwe Kalu

Service excellence takes customer service a notch higher. It really is about the customer…

December 10, 2017

Service Excellence Part 2 – Chinwe Kalu

One very important thread that must run through every business DNA is the understanding…

November 30, 2017

Thank you very much Sir and I want you to know that you're one of the most impactful personality I've met. Since my company started training with CPPL, value creation has been enormously increased and that is why the CEO has almost made it compulsory for every staff to attend your training.

Gideon

Customer Passion Point Ltd, is a sure place to go for continuous improvement, development of employees and the Organisational growth at large. The professional assistance and excellent courses is what makes them unique from any other private learning institute. Their faculty members are very informative alongside the resource materials that was provided during their training programmes. Besides, we actually conducted a feedback survey alongside observation on the job performance and other various criteria and we discovered that there was a tremendous improvement in our employees communication skills, business growth and improved customer satisfaction. In a nut shell, we would definitely recommend CPPL training institute for every organisation

Adaobi Egesi, HR Manager, Prime & Hills Energy Services Ltd.

I nominated a team member for one of the editions of CPPL Effective Business Writing & Communication Skills program and the post training results have been astounding. The team member's written and oral communication improved dramatically and productivity was enhanced significantly. The training has proven to be well worth the investment. I fully recommend this program for people who want to enhance their skills or those of their team members.

Mrs. Rolayo Akhibge, VP, FCMB Limited.

I find the CPPL monthly training a vital camp for reawakening the ethos of a growing SME like ours. I have been privileged to attend with a few of my departmental heads and the impact on our operations has been tangible. I absolutely recommend it for the discerning organisation. Kudos to the CPPL team

Osato Osawaye, Head of Practice at Osato Osawaye & Co.

What an awesome pleasure to be a part of the last CPPL training. I certainly have been putting a lot of the gained insights into work and already secured three presentations for my company