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Business quote

”A huge part of making your customers sticky is meeting or exceeding their expectations” by Jack Welch

Comments (2)

  1. ike kalu October 20, 2014 at 2:58 pm

    Marketing is the engine of any business or enterprise. In the 21st century, it’s important that we try new things and think multichannel. Committing ourselves to marketing will give a big shot of energy. This will include constantly reviewing and assessing the different elements of our strategy / marketing mix to know what works and what doesn’t etc. This would require resources and constant engagement with your stakeholders. Good and appropriate training will help a great deal.

  2. ike kalu October 20, 2014 at 3:03 pm

    Your customers have a need and wants help (or solution) and they are prepared to pay for it. A perception of helpfulness is important in developing a lasting relationship with your Customers / Clients. If you focus on meeting their needs in a consistent manner, you will have them for life.

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