Email: info@cppl.com.ng, Tel: +2348032012458
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About Us

Customer Passion Point Limited (CPPL) is a customer-centric value creation consulting firm offering marketing consulting and capabilities development solutions. We are registered and doing business in Nigeria.  We are youthful, vibrant, trendy and innovative in our approach to solving problems. We are positioned to spearhead performance led value creation consulting in the markets we operate in. We deliver consistently through our people, in depth understanding of insights from the market, targeted digital solutions. Finally, we have perfected the art of balancing strategy, creativity and excellent execution.

  Our Areas of Focus:

  1. Marketing Consulting
    • Outsourced marketing services
  • Brand activation & Route-To-Market strategy and execution
  • Market research (Consumer & Channels)
    • Communication campaign development and execution
    • Digital & traditional advertising platforms
    • Point-of-Sale Design, sourcing and deployment
    • Customer experience management
  1. Capabilities Development
    • Recruitment, selection and placement
    • Capability analysis, coaching & mentorship
    • Business enhancement training programs

 

Our Vision 

To be recognized as the leading customer-centric value creation consultancy in Africa by 2025. Being the best means providing quality and disruptive solutions in the most cost efficient way. It also means enabling our clients grow shareholders value consistently.

Our Mission 

To promote and connect brands, trade partners and the final consumer across Africa. No sales experience is complete until the product or solution is consumed by the end user.  We will facilitate the development of leading African brands while creating exceptional value for all stakeholders

Our Values:

Our goal is to provide practical, cost effective solutions tailored to our clients’ needs and stay with them through implementation. Our satisfaction comes from knowing that our clients are making good progress and making positive return on investment to their stakeholders.

Ultimately we help our clients build capacity to excel in very competitive business environments, through the following:

  • Ensuring they understand their real business issues
  • Proffering cost efficient and practical solutions to identified needs, through strategy development, planning and execution
  • Providing tools to execute plans and achieving set objectives leveraging technology and analytics
  • Assessing, analyzing and enhancing the capabilities / competencies through our business enhancement programs
  • Reflecting our core values in everything we do – Integrity, Professionalism, Leadership, and Innovation & Excellence.Contact Details:

 

info@cppl.com.ng 

Tel: 234 803 201 2458  

Web: www.cppl.com.ng

Facebook: Customer Passion Point Limited.

Instagram: #cpplng, #cppltraining

Twitter: @cpplng, @cppltraining 

LinkedIn: Customer Passion Point Limited (CPPL)